Status: nothingnothing0

SUPPORT ZONE for you

Here you will find our most frequently ask questions by our community. If you need a question answered and cannot find it on here please contact our livechat team. You will find the icon in the right hand bottom corner, click on this and submit a question.

Frequently
Asked Questions

Warning: the programmes and the exercise routines contained on the OYG Davina Platform may not be suitable for everyone. These routines or any other exercise routines may result in injury, particularly if they are not performed correctly. It is recommended that you consult with your doctor before attempting any of the workouts demonstrated to you in the video. Pre and post natal women need to be especially careful and should consult with their midwife or health visitor before attempting any form of physical exercise contained on the OYG Davina Platform. As this is an ongoing subscription service, if anything in relation to your health or physical condition changes following sign up, we recommend that you seek medical advice before continuing the workouts and/or following a fitness programme on the OYG Davina Platform.
On each video page any equipment needed will be shown. Equipment needed includes dumbbells (two filled 500ml water bottles can be used in its place), a mat, a chair and a soft ball (a cushion can be used in its place), kettlebell, mini band, sliders, a step, and a towel. There are also a number of workouts where no equipment is needed.
If you have forgotten your password please click 'forgot your password' on the login page. You will be asked to enter your email address so we can send you a link to change your password. If you have any issues you can contact our support team at support@ownyourgoalsdavina.com and we will be happy to help you.
If you need to amend or change your card details, please contact support@ownyourgoalsdavina.com and we will send you a secure link for you to update.
You can update your billing information at any time in your App Store or Google Play Store.
Your first payment will be taken on the day after your free trial period has ended. If you decide not to continue, you will need to cancel your subscription before the end of your free trial period to avoid any payment being taken.
You can cancel your subscription at any time on the billing section under "My Account" page. This will take you through the cancellation process.
You can cancel your subscription at any time in your App Store or Google Play Store.
If you cancel your subscription you will still have full access for the month you have paid for. For example if your billing date is the 1st of each month and you cancelled on the 20th, you would still have access until your next billing date on the 1st.
We have recipes to cater for vegetarians and vegans, and those who follow a gluten free, dairy free and nut free diet.
There are a number of ways you can stream your workouts to your TV:

Using a wire to connect

What you will need: A HDMI cable

Set up: Nearly all smartphones and tablets can plug into an HDMI-ready TV. One cable end plugs into your phone or tablet while the other plugs into the HDMI port on your TV. Once connected, whatever you display on your phone will also show up on your TV.

Apple Airplay

What you will need: Apple TV and an iOS device -  compatible MacBook, iPad or iPhone

Set up: Ensure both devices are on the same Wi-Fi network. If you haven’t used AirPlay in a while, its best to resync both devices. To begin Airplay, tap the Airplay button on the bottom right of the workout video.

Mirroring/Screen sharing

What you will need: Firestick or similar device - mobile, tablet

Set up: You can use the mirror or screen share function on your mobile to connect to a mirror/screen share device such as a firestick or Roku box. Please note: To rotate the screen you'll need to rotate your device. Chromecast What you will need: A Chromecast device, Mobile, tablet

Set up: Plug in your Chromecast device. Plug Chromecast into your TV, then connect the USB power cable to your Chromecast. To begin Casting, simply tap the Cast button ( This can be found in the bottom right hand corner of the video)

You can join by clicking the Community button on the website. When joining by the app you will find a VIP Facebook button at the bottom of the Home page. Both options will include the password required for the Facebook group.
To request an account deletion and all data held please click here

You are now leaving the OYG Davina platform to access OYG Davina's private Facebook group. To request access to the group you need to use the password DAVINA2024. We hope to see you back here again soon!

Access Now Close